Estate Programs
Collaborative Sales Process
Quick Response & Consultation:
- Respond promptly after initial prospect contact, ask qualifying questions to understand your needs in both hot buttons and scope of work with an in-person site visit to determine if we’re a good fit for partnership.
Thorough Property Evaluation:
- Use advanced tools like PropertyIntel mapping to verify property details and create comprehensive, accurate proposals that meet all bid specifications.
Effortless Closing:
- Meet with decision-makers with a presentation of our custom landscape solutions.
- Meet with individual decision-makers to address any questions for clarification.
- Guide you through the contract and payment process with clarity, efficiency, and no surprises.
Proactive Care Program
Estate prevents costly issues before they can occur.
Relationship Building:
- Establish and nurture connections with customers through active listening, empathy, and positive interactions.
- Key components:
- Open communication.
- Trustworthiness.
- Shared experiences.
- Conflict resolution.
- Flexibility.
- Long-term relationships.
Horticultural 30/60/90-Day Gear-Up Program:
- Developed by certified professionals to shorten recovery periods while maximizing landscape health and vigor.
- In-house certified experts.
- FNGLA-certified managers.
- Certified Arborist on staff.
- Certified Irrigation Specialty Contractor (State of Florida).
Site Audit Reports:
- Regular assessments provided by your Account Manager to identify:
- Safety and accessibility concerns.
- Maintenance needs or improvement areas.
- Plant health and upkeep.
- Turf health and color.
- Irrigation and water management.
- Pest control and weed management.
- Tree care.
Property Reviews with Account Manager:
- Review horticultural reports and proactive property improvement ideas.
- Address completed and outstanding issues.
- Discuss upcoming schedules and property budget planning.
Site Maintenance Program
Estate reduces your long-term annual maintenance costs.
Irrigation Approach:
- Minimize water and chemical consumption through sustainable practices:
- Regularly maintain irrigation systems to prevent leaks, clogs, or malfunctions.
- Inspect and repair irrigation components to ensure optimal efficiency.
Soil and Water Testing Programs:
- Calibrate chemical applications to maximize turf health and color.
- Create a tailored agronomic program based on your property’s needs.
“Rejuve” Pruning Process:
- Increase plant flowering and life by using proper pruning techniques:
- Selective interior pruning during peak growth promotes terminal blooming.
Plant Cycling Process:
- Reduce replacement costs by extending plant life cycles:
- Use hedge trimmers selectively to minimize crow’s foot damage and leaf/stem harm.
Proper Maintenance Practices:
- Keep your property looking clean and manicured:
- Utilize industry-leading equipment on all maintenance crews.
- Cut turf types at the correct mowing heights with sharp blades.
- Operate efficiently through lean processes, ensuring seamless care.
Service Order System
Estate reduces your vendor management workload.
Customer Satisfaction System:
- Multiple ways to connect:
- Call our office.
- Submit a quick service request form on our website: Estatelandscaping.com.
- Use the Aspire Portal for real-time access to issues, proposals, and billing.
- Maintain daily contact with your assigned Account Manager.
Issue Management System:
- All issues are tracked and reviewed:
- Daily by Account Managers and department heads.
- Weekly by Branch Managers.
After-Hours Service Call:
- On-call managers are available for irrigation needs after hours.
Hurricane Crisis Response
Estate restores your property to normal operations quickly and safely.
First Response Status:
- Local branches ensure priority service after storms.
- Partner with Triple J Grassing for additional manpower and equipment.
Simplified Decision-Making:
- Automatic approval processes make responses quick and straightforward.
Hurricane-Ready Fleet:
- Deploys the right equipment for your site’s recovery needs.
Emergency Dispatch System:
- Keeps you informed about scheduled operations and updates.





